SlideBites

Legal

Refund policy

We want every contribution to feel good. If it doesn't, tell us and we'll make it right. Last updated 27 September 2026.

30-day money-back guarantee

If you are not happy with an eligible web contribution to SlideBites, you can request a full refund within 30 days of the order date. Purchases made through an app store follow that store's refund process. Nothing here limits your statutory consumer rights.

How to request a refund

  • For a Stripe web contribution, email us at hello@slidebites.com with the order reference and we will arrange any eligible refund through Stripe.
  • For an Apple App Store purchase, request the refund through Apple using the purchase history or Apple's refund-request service. Apple decides and processes App Store refunds.

Monthly contributions

You can cancel a recurring web contribution at any time through the link in your receipt or by emailing hello@slidebites.com; it will not renew. Any recurring purchase offered through an app store must be managed through that store account.

More detail

Stripe's own end-user terms of service and privacy practices apply to web payment transactions. Apple Media Services Terms and Apple's refund process apply to purchases made through the App Store.

App-store purchases

Apple App Store purchases are billed and administered by Apple, not Stripe. We can help identify a SlideBites transaction, but we cannot directly issue an App Store refund or change Apple's billing decision. If Android in-app purchases are offered through Google Play, the same principle applies: Google Play billing and refund rules govern those purchases.