Legal
Refund policy
We want every contribution to feel good. If it doesn't, tell us and we'll make it right. Last updated 27 September 2026.
30-day money-back guarantee
If you are not happy with an eligible web contribution to SlideBites, you can request a full refund within 30 days of the order date. Purchases made through an app store follow that store's refund process. Nothing here limits your statutory consumer rights.
How to request a refund
- For a Stripe web contribution, email us at hello@slidebites.com with the order reference and we will arrange any eligible refund through Stripe.
- For an Apple App Store purchase, request the refund through Apple using the purchase history or Apple's refund-request service. Apple decides and processes App Store refunds.
Monthly contributions
You can cancel a recurring web contribution at any time through the link in your receipt or by emailing hello@slidebites.com; it will not renew. Any recurring purchase offered through an app store must be managed through that store account.
More detail
Stripe's own end-user terms of service and privacy practices apply to web payment transactions. Apple Media Services Terms and Apple's refund process apply to purchases made through the App Store.
App-store purchases
Apple App Store purchases are billed and administered by Apple, not Stripe. We can help identify a SlideBites transaction, but we cannot directly issue an App Store refund or change Apple's billing decision. If Android in-app purchases are offered through Google Play, the same principle applies: Google Play billing and refund rules govern those purchases.